dorra care for Trading Company is a leading Saudi entity in the field of skin and hair care.

We take pride in our exclusive agencies from renowned global companies such as Dermedic, Hair of the Day, Botanic Clinic, and Biotherapeutic. We are distinguished by providing the best products in the field of skin and hair care, containing natural and medical ingredients. We always strive to provide unique experiences for our customers through our exclusive agencies, offering you the opportunity to try innovative and safe products, making your beauty care routine an exceptional experience.

Address
Durat Al-Anayah for Skin and Hair Care Products Company
Riyadh, Kingdom of Saudi Arabia
King Faisal Street – Shamsiah Plaza – 6th Floor

Contact Information
For inquiries and communication, please contact us through the page messages or the number:
+966554597079

Website Policies
1. Privacy and Security
We respect the privacy of our customers and are committed to protecting their personal data. Personal information is only collected when necessary and for the purpose of improving the shopping experience.
All collected information is secured using advanced protection technologies to ensure that no unauthorized party can access this data.

2. Terms and Conditions
Customers must read and accept all terms and conditions before making any purchase.
We reserve the right to modify the terms and conditions at any time, and customers must review these terms periodically.

3. Payment Policy
We accept all major credit and debit cards, as well as other electronic payment methods.
All payments are processed securely to ensure the protection of customer data.

Shipping Policy
1. Shipping Locations
We offer shipping services within the Kingdom of Saudi Arabia only.
Shipping to all major regions and cities is available.

2. Shipping Costs
Shipping costs are determined based on the weight and size of the order, as well as the destination.
We may offer special promotions or free shipping on certain orders based on the current promotional offers.

3. Delivery Time
Orders are processed within 1-2 business days from the date of the order.
Deliveries are made within 3-7 business days after processing, depending on the customer’s location.

4. Shipment Tracking
A tracking number will be provided for each order to assist customers in monitoring the status of their shipments.

5. Return and Exchange Policy
We accept returns of unused and unopened products within 14 days of receipt.
The customer is responsible for the return shipping cost, except in the case of a product defect or shipping error.
Exchanges and returns are processed after we receive the returned products and verify their condition.

We hope that your shopping experience with Dorra care for Trading Company will be comfortable and enjoyable. We are here to serve you and answer any inquiries you may have.